Question 1

What is ClientaHub?

Accepted Answer

ClientaHub is an all-in-one online booking and client management platform built for beauty professionals. It helps salons, barbers, spas, lash studios, massage therapists, and other service businesses manage appointments, client profiles, automated reminders, intake forms, reviews, and analytics — all in one simple platform.

Question 2

Is ClientaHub free?

Accepted Answer

Yes. ClientaHub offers a free 30-day trial with full access to all Starter features. No credit card is required to get started.

Question 3

Who is ClientaHub for?

Accepted Answer

ClientaHub is designed for beauty and wellness professionals including hair salons, barbers, makeup artists, nail technicians, massage therapists, medspas, tattoo artists, yoga studios, and pet groomers.

Question 4

How do clients book appointments with ClientaHub?

Accepted Answer

Clients can book appointments 24/7 through your branded booking page from any device. No app download is required. Bookings are confirmed automatically and reminders are sent for you.

Question 5

Does ClientaHub send appointment reminders?

Accepted Answer

Yes. ClientaHub automatically sends SMS and email reminders to clients before their appointments, helping to significantly reduce no-shows.

Question 6

Does ClientaHub work in Germany?

Accepted Answer

Yes. ClientaHub is available in both English and German and supports EUR currency pricing for German and European beauty businesses.

Question 7

How much does ClientaHub cost?

Accepted Answer

ClientaHub offers a free 30-day trial, a Starter plan at €14/month for solo professionals, and a Pro plan at €49.99/month for established studios with multiple staff. Pricing is shown in local currency for visitors from the US, UK, Canada, India, Nigeria, and South Africa.

Question 8

Can ClientaHub manage multiple staff members?

Accepted Answer

Yes. The Pro plan supports multiple staff accounts, where each staff member can set their own working hours, choose their own services, and have an independent availability calendar. Clients can pick their preferred staff member at the time of booking.

Question 9

Can I cancel my ClientaHub subscription at any time?

Accepted Answer

Yes. You can cancel your subscription at any time with no long-term contracts. You will retain access until the end of your current billing period.

Question 10

Is ClientaHub GDPR compliant?

Accepted Answer

Yes. ClientaHub is fully GDPR compliant. We use Cookiebot for consent management, host data in compliance with EU data protection regulations, and process payments through Stripe Payments Europe.

Question 11

What types of businesses use ClientaHub?

Accepted Answer

ClientaHub is used by hair salons, barber shops, nail technicians, makeup artists, lash and brow studios, massage therapists, spas, medspas, tattoo artists, yoga studios, pilates instructors, personal trainers, and pet groomers — any service business that takes appointments.

Question 12

Can I customize my ClientaHub booking page?

Accepted Answer

Yes. ClientaHub lets you customize your booking page with your own logo, brand images, and styling so it feels like an extension of your brand. The Pro plan adds full custom branding options.

Question 13

Does ClientaHub support multiple locations?

Accepted Answer

Yes. ClientaHub supports multi-location businesses on the Pro plan. Each location can have its own manager with an independent dashboard, separate bookings, clients, and staff, while the owner retains full oversight across all locations.

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